Privacy Policy

Last Updated: August 10, 2026

Whitt's Quality Roofing ("Whitt's Quality Roofing," "we," "us," or "our") respects your privacy. This Privacy Policy explains what personal information we collect, how we use that information, how SMS consent is handled, how cookies and tracking technologies are used, how we protect information, and the choices and rights available to you.

This Privacy Policy applies to information collected through whittsroofing.net, including our roofing inquiry forms, inspection request forms, appointment forms, email communications, telephone communications, and SMS text messaging program.

1. What Information We Collect

When you fill out a form, request a roofing inspection, request an appointment, contact us, or otherwise interact with Whitt's Quality Roofing, we may collect the information you provide to us.

Personal information we collect may include:

• First name;
• Last name;
• Mobile or telephone number;
• Email address;
• Property address;
• ZIP code;
• Information about your roofing needs;
• Information about a requested roof inspection;
• Appointment dates and scheduling information;
• Information concerning estimates or requested roofing services;
• Messages, questions, and other communications you send to us; and
• Any other information you voluntarily provide.

We may also maintain records of your communication preferences, including whether you have opted in or opted out of SMS communications.

2. How We Use Your Information

We use the personal information we collect for purposes related to our roofing business and your requests to us.

We may use your information to:

• Respond to your roofing inquiry;
• Contact you after you request information from us;
• Schedule a roof inspection or roofing appointment;
• Confirm your appointment;
• Send appointment reminders;
• Follow up regarding a requested inspection;
• Communicate about an estimate or roofing project;
• Provide customer support;
• Answer questions you submit to us;
• Provide service and transaction updates;
• Maintain records of customer communications;
• Improve our website and customer experience;
• Protect our website and systems against misuse or fraud;
• Comply with applicable legal obligations;
• Send non-marketing SMS communications when you have opted in to receive them; and
• Send marketing or promotional SMS communications when you have separately opted in to receive marketing messages.

3. SMS Opt-In Details

Whitt's Quality Roofing provides optional SMS text messaging programs. We obtain SMS consent through an affirmative opt-in process, such as an unchecked checkbox on our website forms.

Our website may provide separate opt-in choices for non-marketing messages and marketing/promotional messages.

If you opt in to receive non-marketing SMS messages, we may text you regarding:

• Your roofing inquiry;
• Roof inspection scheduling;
• Appointment scheduling;
• Appointment confirmations;
• Appointment reminders;
• Inspection follow-ups;
• Estimate or transaction-related communications;
• Customer support; and
• Roofing service or project updates.

If you separately opt in to receive marketing and promotional SMS messages, we may text you regarding:

• Special offers;
• Discounts;
• Seasonal promotions;
• Roofing service promotions;
• Service announcements; and
• Other promotional communications from Whitt's Quality Roofing.

SMS consent is voluntary. Consent to receive marketing SMS messages is not a condition of purchasing goods or services.

Message frequency varies. Message and data rates may apply.

To stop receiving SMS messages, text STOP in reply to a message from us.

For SMS assistance, text HELP, call 478-235-3122, or email [email protected].

4. SMS Opt-In Information — No Sharing

5. Cookies and Tracking Information

Our website may use cookies, pixels, analytics tools, and similar technologies to operate the website, understand website usage, and improve our services.

Information collected automatically may include:

• IP address;
• Browser type;
• Device type;
• Operating system;
• Pages visited;
• Date and time of website visits;
• Website interactions;
• Referring website or advertising source;
• Approximate geographic information based on IP address; and
• Cookie or device identifiers.

We may use this information to operate and improve our website, understand how visitors interact with our pages, measure website performance, measure advertising performance, identify technical problems, and improve the customer experience.

Most internet browsers allow you to control, block, or delete cookies through your browser settings. Disabling cookies may affect the operation of certain website features.

6. Data Security Practices

Whitt's Quality Roofing uses reasonable administrative, technical, and organizational safeguards designed to protect personal information against unauthorized access, loss, misuse, alteration, or destruction.

Our security practices may include restricting access to customer information, using password-protected systems, using reputable technology and communications platforms, maintaining appropriate account access controls, and limiting access to information to individuals who need it to perform legitimate business functions.

Although we use reasonable safeguards, no internet transmission or electronic storage system can be guaranteed to be completely secure.

7. Your Rights and Choices

You may contact Whitt's Quality Roofing to request changes concerning your personal information or communication preferences.

Depending on applicable law, you may request that we:

• Update your name, telephone number, or email address;
• Correct inaccurate personal information;
• Provide information regarding personal information we maintain about you;
• Delete certain personal information when legally permitted;
• Update your communication preferences;
• Stop sending marketing emails; or
• Stop sending SMS messages.

SMS Opt-Out: To unsubscribe from SMS messages, text STOP in reply to a message from Whitt's Quality Roofing.

SMS Help: Text HELP for assistance.

Email Preferences: You may use the unsubscribe option contained in an applicable marketing email or contact us directly.

Updating Your Information: To request an update or correction to your information, email [email protected] or call 478-235-3122.

8. Data Retention

We retain personal information for as long as reasonably necessary to respond to customer inquiries, schedule and provide roofing services, maintain customer and business records, fulfill legal obligations, resolve disputes, and support legitimate business operations.

9. Children's Privacy

Our website and roofing services are intended for adults. We do not knowingly collect personal information from children under 13 through our website.

10. Changes to This Privacy Policy

We may update this Privacy Policy from time to time. If the policy is updated, the "Last Updated" date at the top of this page will be revised.

11. Contact Us

For questions about this Privacy Policy, our SMS program, your personal information, or your communication preferences, contact:

Please also review our Terms of Service .